Intermediate Resources for Administrators & Librarians

1. Interface & Search Customisation

EBSCO

(EG. Profile Maintenance; Search Modes; Limits/Expanders; Widgets eg. AskAway)

• User Groups and Profiles - What is the difference and how do I create them? How do I just create new user groups? How do I just create new profiles or copy a profile to another group? How do I add a database to a profile?
• Search Options - Select a default search screen for a profile.
• Limiters / Expanders - Change the limiters and expanders displayed.
• Widgets - Custom widgets can be added in EBSCOAdmin (EG. AskAway Widget or Library Hours). Check the EBSCO widget examples for more ideas.
• Exit URLs - When a patron clicks your library logo to exit an EBSCO database they can be re-directed to a chosen web site by adding a library logo hyperlink (EG. Library Homepage).
• Time-Out - By default a patron times-out 30 minutes after closing their browser. You can change this session time-out in the EBSCOAdmin module.
• Database Menu - Customise the profile & database display order.
• Troubleshooting - How can I tell which account or profile I'm currently using? Contact eHLbc  OR Ebsco Technical Support for trouble-shooting and assistance.

• General Information - OvidSP Customization Services are only available through contacting OVID directly.
• Search Options - Select a default search mode including Basic natural language processing, command-line syntax Advanced Searching, or Multi-Field Searches. You can also use custom JumpStart URLs.
• Group Accounts - OVID provides a limited number of user groups for each organisation.  Most sites are provided with an Admin user group and a non-Admin group only. Contact OVID directly for additional assistance.
• Limiters / Expanders - Contact OVID to customise the default limits in the Basic & Advanced search tabs in different databases. Each database has different limits available.
• Exit URLs - Your patrons can be re-directed to a web page of your choice after logout or timeout.
• Time-Out - Contact Ovid to customise the default length of time before inactive time-out from the database.
• Database Menu - Contact OVID directly to customize the database menu that is shown from the "Change Databases" option.
• Troubleshooting - Contact eHLbc  OR Ovid Technical Support for trouble-shooting and assistance.

2. Branding

EBSCO

(EG. Colour Scheme; Ask-A-Librarian Email or Webpage Links; Logos; Organisation Display Names)

• General Information - Branding tutorial (Flash or Powerpoint).
• Branding Text, HTML and/or Logos - Have your interface reflect your Organisation through custom branding on a variety of different databases, search & results screens. Add additional bottom branding including logos, text and/or HTML code to your EBSCOHost interface.
• Display Name - Modify the display name for your Organisation including an optional hyperlink to your library.
• Logo Customisation - Replace the EBSCOHost & EDS logo with your own hyperlinked logos.
• Colour Customisation - Custom colours available for EBSCOHost & EDS.
• Ask-a-Librarian - Offer assistance through a URL or email link in EBSCOHost including an optional custom display message.
• EBSCO Discovery Service (EDS) - Branding & Customization Best Practices Guide.
• DynaMed - Add your own branding to DynaMed.
• A-to-Z - Branding options in EBSCO's A-to-Z journal look-up.

• General Information - Ovid branding options are limited but some logos and CSS options are available (EG. LinkSolver logo) through contacting contacting OVID directly.
• Ask-a-Librarian - Offer assistance through a URL or email link in OvidSP.  Contact Ovid Technical Support to set-up and change the information.

3. Reports

EBSCO

(EG. Scheduling Reports; Saving Reports; Report Definitions; Emailing Reports; Graphical Reports; Title Request Reports)

• General Information - Reports & Statistics Tutorial (Flash or Powerpoint). How long does it take for account activity to show up as reported in EBSCOAdmin Reports & Statistics?
• Glossary of Terms - Definitions in use for creating and reading EBSCO reports.
• Get Started - Get started with the most commonly requested reports using the eHLbc Reports & Statistics Guide.
• Graphical Reports - EBSCO has graphical reports available on Trends, Sessions, Databases & Interface statistics.
• Schedule Reports - Schedule and run reports in EBSCOAdmin including report frequency etc.
• Report URLs & Email Reports - You can view and save report URLs sent to you via email that allow you to check-out your scheduled reports without logging in to EBSCOAdmin.

• Ovid WebStats Module - Ovid customers must request a separate login for the COUNTER compliant Ovid WebStats Module from the stats request form or contact support@ovid.com for assistance.
• General Information - Check-out the Ovid WebStats tutorial for assistance with creating reports on account, database, journal & book usage. Check for WebStats Introduction classes available online.
• Get Started - Get started with the most commonly requested reports using the eHLbc Reports & Statistics Guide.

Canadian Health Research Collection (ebrary)

(EG. Detailed Usage Reports including Title Usage Statistics)

• ebrary Partner Site - Canadian Health Research Collection (CHRC) subscribers via the Canadian Electronic Library (CEL) have access to reports and statistics through the ebrary Partner Site.
• Get Started - Check the ebrary Support Center Admins Usage Reports guide for additional information or the eHLbc Reports & Statistics Guide. Reports cannot be pre-scheduled or emailed.
• Don't have your login or can't see your statistics? Contact office@ehlbc.ca or Canadian Electronic Library Technical Support directly for assistance.

4. Statistics

EBSCO

(EG. Database Usage; Link Activity Statistics; Personalised Accounts Statistics)

• General Information - Statistics are available via the EBSCOAdmin module. Check-out the general Reports & Statistics Tutorial (Flash or Powerpoint) to start.
• Glossary of Terms - Definitions in use for creating and reading EBSCO reports.
•  Get Started - Get started with the most commonly requested reports using the eHLbc Reports & Statistics Guide.
• Update Frequency - How long does it take for account activity to show up as reported in EBSCOAdmin Reports & Statistics?
• Inter-Library Loan (ILL) Statistics - How to report on the number of ILL requests generated by patrons within EBSCOHost (does not break down by database).
• Local Collections - Search statistics on just Local Collections.
• DynaMed - Report statistics available for DynaMed.

OVID

(EG. Database Usage; IP Activity Report; Personalised Accounts Statistics)

• Ovid WebStats Module - Ovid customers must request a separate login for the COUNTER compliant Ovid WebStats Module from the stats request form or contact support@ovid.com for assistance.
• General Information - Check-out the Ovid WebStats tutorial or for an available online class on WebStats Introduction.
•  Get Started - Get started with the most commonly requested reports using the eHLbc Reports & Statistics Guide.
• IP Addresses - Statistic usage reports on specific or IP address ranges.

Canadian Health Research Collection (ebrary)

(EG. Detailed Usage Reports including Title Usage Statistics)

• ebrary Partner Site - Canadian Health Research Collection (CHRC) subscribers via the Canadian Electronic Library (CEL) have access to reports and statistics through the ebrary Partner Site.
•  Get Started - Check the ebrary Support Center Admins Usage Reports guide for additional information or the eHLbc Reports & Statistics Guide. Reports cannot be pre-scheduled or emailed.
• Don't have your login or can't see your statistics? Contact office@ehlbc.ca or Canadian Electronic Library Technical Support directly for assistance.