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Ovid databases limit the number of citations that can be exported for use in RefWorks or other citation management programs. Contact Ovid Technical Support directly to increase the limit from 200 to up to 10,000 exports. Due to browser and connectivity limitations, Ovid recommends setting a limit of 2,000 citations for export and also recommend using Firefox or Chrome (not Internet Explorer) when exporting citations.
This is usually related to authentication issues.
a) Solution: Check with your Technical Support department to ensure that the IP address(es) you are trying to enter are correct.
b) Solution: Another organization may have entered your IP address into their site profile in error. Contact the vendor or the eHLbc Administrative Centre for assistance with resolving the problem.
This usually is due to connectivity problems related to your Internet connection and is often temporary. Occasionally this is related to issues that the vendor is having with their service.
There may be multiple reasons why full-text journals and articles are not available, including due to licensing or access issues.